Frequently Asked Questions
How strong are 3D printed parts?
Our parts are made with either ASA or ABS, which are both highly strong filaments that are able to withstand the stresses of car interior use, whilst also offering superior resistance to heat and UV radiation which prevents warping and degradation. Faulty product? We offer a guaranteed refund or replacement. Your satisfaction is our priority. Simply contact us for swift resolution.
I can't find my order confirmation email?
If you can't find your confirmation order email, don't worry! Check your spam or junk folder first. If it's still missing, reach out to us using the contact form with your order details, and we'll resend it promptly.
I want a different 3D printed part for my car. Can you make it for me?
Possibly! We love hearing any requests you have! If you have a product concept idea that you think would be of use to yourself and also others, please use the contact form to share with us and we will get back to you.
What is your shipping and returns policy?
Thrills on Wheels prioritize fast, reliable shipping and hassle-free returns to ensure a seamless shopping experience.
For detailed information on our shipping rates, delivery times, order tracking, and easy returns process, please visit our Shipping & Returns page.
You’ll find everything you need to know about:
- Shipping Options: Choose from standard or express delivery.
- Order Tracking: Track your shipment from dispatch to delivery.
- Returns Process: Enjoy a straightforward return and exchange process.
- Refunds: Quick and easy refunds processed within 5 business days.
For further assistance, please contact us or visit our Shipping & Returns page for more details.